Privacy Policy
Last Updated: October 2023
Eastern Carolina Cleaning respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book our residential or commercial cleaning services, or make a purchase from our store.
1. Information We Collect
We collect information you provide directly to us: name, email, phone, and service address. We also collect cleaning details and booking history. Payment is handled by secure third-party processors, and we do not store credit card details locally.
2. How We Use Your Information
We use your data to operate our services, manage bookings and store orders, provide customer support, and improve our business. We also use contact details for service updates and appointment reminders.
3. Cookies and Analytics
Our site uses cookies to analyze traffic and enhance your experience. This helps us understand how visitors use our content. You can manage cookie settings in your browser.
4. Email and SMS Marketing
By providing your contact information, you may receive promotional emails or SMS. You can opt-out at any time by following the instruction in the messages or replying "STOP".
5. Data Sharing & Security
We do not sell your data. We share it only with trusted service providers (e.g., Jobber) or if legal authorities require it. We use industry-standard measures to secure and retain your information only as needed.
6. User Rights & Contact
You may request access to or correction of your data. We do not knowingly collect data from children under 18. For questions, contact us at nate.easterncarolinacleaning@outlook.com or (252) 562-4683.